I am offering full understanding of the performance and management of business operations, in-depth knowledge of court procedures, experienced paralegal and client service. Professional Experience - General Office Supervisor 2003 - Present o Organized office operations and procedures, such as word processing, bookkeeping, flow of correspondence, filing, requisition of supplies, and other clerical services. o Coordinated activities of various clerical departments and workers within department o Evaluated office production, revised procedures, or devised new forms to improve efficiency of workflow. o Established uniform correspondence procedures and style practices. o Hired and trained clerical staff o Developed programs for a more effective run environment o Re-vamped the filing system so it was more profitable and functional o In charge of 10 employees o Assisted the CEO o Represent the business with investors o Answering phones, reception relief, Meridian phone system o Ordering supplies o Collection on bad debts o Assessed delinquent accounts o Worked as HR liaison between employees and owner - Legal Director, 2003 - Present o Coordinated the development, revision, and compliance of the organization's policies and procedures with all applicable laws and regulations o Kept fully informed of all new developments in corporate legal matters and kept all levels of management informed of applicable new laws and of the progress and results of court cases o Wrote/reviewed contracts, files and responded to lawsuits, and recommended outside counsel when necessary o Organized court dockets for paralegals o Developed budget recommendations to support systematically planned programs of legal actions or defenses, and established controls to assure optimum deployment of resources within approved budgets. o Carried a 3000 file case load o Small Claims o Negotiated with clients to an agreeable solution to debt o Filled out legal documents o Prepared files for Small Claims court o Filed court papers o Assisted the Legal counsel o Attended court as a representative o Developed a tracking system for client files o Worked with programmers to initiate workable people friendly information programs that could be understood by all departments o Full knowledge of the Consumer Protection Act, Privacy Act, Collections Act, and many more o Skip trace - Office Administration 1999-2003 o Drafting documents and letters o Answering phones o Directing client inquiries o Prepared files for court o Hands on paralegal training o Assisted with tribunals, mediation and client negotiations - Legal 1999 - 2003 o Filing claims o Litigation o Assessments and exams o Small Claims o Wills, Landlord /Tenant, Promissory Notes, Divorce o Assisted with tribunals, mediation and client negotiations o Small Claims Defence o Liens, Bankruptcy, Consumer Proposal o HTA Technology Microsoft Professional Office, Lexi-Nexis, Adobe, Hot Docs, Action Manager Windows XP, Explorer, Firefox, MSN REFERENCES AVAILABLE ON REQUEST